Delivery Information

Effective Date: [1st August, 2022]

This delivery information page explains how we handle shipping timelines, service areas, delivery processes, and customer support.

At Keni Electronics, we strive to ensure that your shopping experience is as convenient as possible. We want to make sure that your orders arrive on time, in perfect condition, and with as little hassle as possible. Below, you’ll find all the important details about our delivery information, including shipping options, timelines, costs, and more.

1. Shipping Locations

We currently deliver exclusively within Mumbai and serve selected pin codes. This delivery information is important so customers can verify serviceability before ordering.

To make the process easier for our customers, we have provided a delivery pin code checker on every product page. Simply check your pin code to confirm delivery availability.

Important Notes:

• We do not offer PAN India or international shipping at this time.

• If you are located outside our current service area, please contact our customer support team to explore possible options.

• We’re working hard to expand our reach, and soon we will be available for PAN India delivery. Stay tuned for updates in our delivery information section!

2. Delivery Timeframes

We understand that timely delivery is important. Our delivery information policy ensures customers get accurate timelines.

• Order Processing: Once we receive your order, our customer support team will contact you via phone to confirm the order and shipping address.

• Confirmed Orders: Orders confirmed by our support team are delivered on the next day.

• Delays: If there are any unavoidable delays, we will notify you promptly and keep you updated.

This delivery information ensures you always know what to expect.

3. Shipping Costs

As part of our transparent delivery information practices:

• Free Shipping: We offer free shipping on all orders within our delivery range—no minimum order value required.

• Standard Shipping Charges: There are no additional delivery fees on any products.

4. Shipping Methods

All deliveries are handled by our in-house delivery team. This delivery information helps maintain better control over quality, safety, and timely service.

5. Tracking Your Order

As of now, we do not provide live tracking. However, once your order is confirmed, you will be notified by our customer support team regarding the expected delivery time.

For any updates, feel free to reach out—our delivery information support team is always ready to help.

6. Delivery Issues

We aim for a smooth delivery experience. As part of our delivery information guidelines:

• Delayed Shipments: If your order hasn’t arrived on the expected day, contact us, and we’ll look into it immediately.

• Missing or Damaged Items: Please inform us within 48 hours of receiving your order if any item is missing or damaged.

• Wrong Address: If the delivery address provided is incorrect, additional delivery attempts may incur extra charges.

7. Delivery Restrictions

Our delivery information guidelines include restrictions such as:

• No delivery to P.O. Boxes

• Only serviceable pin codes

• System alerts for unsupported areas during checkout

8. Packaging

We take extra care to pack your products securely with protective materials to prevent any damage during transit. This is part of our standard delivery information policy.

9. Gift Deliveries

Buying a gift? You can enter a different delivery address at checkout. As per our delivery information service, gift wrapping is also available, and no pricing details are included in the package.

10. Need Assistance?

If you have any questions or need help regarding your order delivery, reach out to us:

📧 Email:info@kenielectronics.com
📞 Phone: +91 9870456654

We’re here to ensure that your experience with Keni Electronics is smooth and enjoyable from start to finish.