FAQs

Yes, at Keni Electronics, many of our products come with manufacturer warranties that provide peace of mind with your purchase. Here are the key points about our warranty offerings:

• Manufacturer Warranty: Most electronic items and appliances are covered by a standard manufacturer warranty, which typically includes coverage for defects in materials and workmanship.

• Warranty Duration: The duration of the warranty can vary depending on the brand and type of product. Be sure to check the specific warranty details for each item at the time of purchase.

• Claim Process: If you experience any issues covered under warranty, you can contact the manufacturer directly or reach out to our customer support team for assistance. We can help guide you through the warranty claim process.

• Extended Warranty Options: We may also offer extended warranty options for certain products, allowing you to protect your investment for a longer period.

For more information about warranties on specific products, feel free to visit us in-store or check our website at www.kenielectronics.com. Your satisfaction and peace of mind are our top priorities!

Claiming a warranty at Keni Electronics is a straightforward process. Here’s how you can do it:

1. Check Warranty Coverage: First, review the warranty information that came with your product. This includes details about what is covered and the duration of the warranty.

2. Gather Documentation: Make sure you have your purchase receipt or invoice, as this will be necessary for the warranty claim. Also, gather any relevant details about the product, such as the model number and description of the issue.

3. Contact the Manufacturer: Most warranty claims are handled directly by the manufacturer. You can find their contact information in the warranty documentation. Reach out to them to report the issue and initiate the claim process.

4. Visit Keni Electronics: If you need assistance or prefer to handle the claim through us, feel free to visit our store or contact our customer support team. We can guide you through the process and help facilitate your warranty claim.

5. Follow Instructions: Follow the instructions provided by the manufacturer or our team for sending in the product for repair or replacement.

If you have any questions about your warranty or need further assistance, don’t hesitate to reach out to us or visit www.kenielectronics.com. We’re here to help ensure your experience is smooth and satisfactory!

At Keni Electronics, we’re here to assist you with any questions or concerns you may have! You can reach our customer support team through the following methods:

1. Phone: Call us at our customer support number [insert phone number] during our business hours. Our friendly team is ready to help you!

2. Email: Send us an email at [email protected]. Please include your order number and a brief description of your inquiry, and we’ll get back to you as soon as possible.

3. In-Store Visit: Feel free to visit us at our store location in Tilak Nagar. Our staff is happy to assist you in person with any questions or support you may need.

4. Website Contact Form: You can also reach out to us through the contact form on our website at www.kenielectronics.com. Just fill out the form, and we’ll respond to your inquiry promptly.

5. FAQs: For quick answers, you can visit our FAQ section on www.kenielectronics.com, where you might find solutions to common queries.

6. Social Media: Connect with us on our social media platforms for updates, promotions, and support. We’re active on social media platforms like Facebook, Instagram, Twitter, Pinterest.

We’re dedicated to providing you with excellent service and ensuring that your experience with Keni Electronics is positive!

If you encounter any issues with your purchase from Keni Electronics, don’t worry! We’re here to help you resolve it. Here’s what you can do:

1. Review the Problem: Take a moment to identify the specific issue. Is it a defect, damage, or something else? Understanding the problem will help us assist you better.

2. Check Warranty Information: Refer to the warranty details that came with your product. This will help you determine if the issue is covered.

3. Contact Customer Support: Reach out to our customer support team as soon as possible. You can call us, email us, or fill out the contact form on our website. Be sure to provide your order number and a description of the issue so we can assist you efficiently.

4. Visit Us in Store: If you prefer in-person assistance, feel free to visit our store. Our friendly staff is ready to help you resolve any issues you may have.

5. Follow Instructions: We’ll guide you through the necessary steps, whether it’s arranging a replacement, processing a return, or helping with a warranty claim.

Your satisfaction is important to us, and we’re committed to ensuring that your experience with Keni Electronics is positive. Don’t hesitate to reach out—we’re here to help!

Yes, at Keni Electronics, we understand that sometimes appliances like TVs, refrigerators, air conditioners, and washing machines may need service or repairs. That’s why we offer convenient home service for our customers!

Our qualified service technicians can visit your home to diagnose and resolve any issues with your appliances. Simply contact our customer support team to schedule a service appointment, and we’ll take care of the rest. Your satisfaction is our priority, and we’re here to ensure your appliances are functioning smoothly!